Terms and Conditions - House Clearance Archway
Welcome to House Clearance Archway. Please carefully read our Terms and Conditions before engaging our services. By utilizing our house clearance services, you agree to comply with and be bound by the following terms.
1. Scope of Services
House Clearance Archway provides comprehensive clearance services, including the removal, transportation, and disposal of unwanted items from residential properties.
1.1 Services Included
- Furniture removal
- Appliance disposal
- Garden waste clearance
- Estate clearance
1.2 Services Excluded
- Hazardous material handling
- Renovation or reconstruction services
- Storage solutions
2. Payment Terms
All services provided by House Clearance Archway are subject to the following payment terms:
- Quotation Acceptance: A fixed quotation is provided upon assessment of the clearance requirements. Acceptance of the quotation confirms the agreement to these terms.
- Payment Schedule: A deposit may be required to secure the booking, with the balance due upon completion of the services.
- We accept various payment methods including bank transfers, debit/credit cards, and cash.
3. Cancellation Policy
Clients may cancel or reschedule their service without incurring fees provided they notify House Clearance Archway at least 48 hours before the scheduled appointment. Cancellations made within 48 hours may incur a cancellation fee.
4. Liability and Insurance
House Clearance Archway is committed to providing reliable services. However, we are not liable for any inadvertent damage to property beyond the scope of the agreed services unless negligence is proven.
- We carry insurance to cover accidental damages during the clearance process.
- Clients are responsible for informing us of any fragile or valuable items requiring special attention.
5. Scheduling and Availability
Our services are available throughout the week, subject to prior booking. We strive to accommodate client schedules but cannot guarantee availability during peak periods.
6. Customer Responsibilities
Clients are expected to:
- Ensure clear access to the property for our team.
- Remove any items that do not require clearance.
- Provide accurate information regarding the volume and type of items for clearance.
7. Data Protection and Privacy
House Clearance Archway respects your privacy. Any personal data collected is used solely for the purpose of delivering our services and is protected in accordance with applicable data protection laws.
8. Governing Law and Dispute Resolution
These terms and conditions are governed by the laws of the jurisdiction in which House Clearance Archway operates. Any disputes arising from our services will be resolved through arbitration or mediation before seeking legal recourse.
9. Amendments to Terms
House Clearance Archway reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
By engaging our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.